Shipping Policy

1. Free Shipping within the UK:

• We are delighted to offer free shipping for all cake orders within the UK.
  
  

2. Shipping Carriers:

• Delivery Partner: We partner with trusted courier services specializing in handling delicate items, ensuring the safe and timely delivery of your cakes.
  
  

3. Delivery Timeframe:

• Order Processing: Orders are typically processed within 1-2 business days after payment confirmation.
• Delivery Schedule: Delivery times vary based on the specific cake and availability. Generally, orders are delivered within 24 to 48 hours after processing.
  
  

4. Delivery Details:

• Delivery Address: Please ensure accurate delivery details are provided at the time of order to avoid any delays or mis deliveries.
• Delivery Confirmation: Customers receive a confirmation email once the order is processed, containing delivery details and an estimated delivery window.
  
  

5. Special Handling for Freshness:

• Packaging: Cakes are carefully packaged to maintain freshness and quality during transit, utilizing appropriate insulated containers and protective measures.
• Temperature Control: Special consideration is given to temperature-sensitive cakes, ensuring they reach you in optimal condition.
  
  

6. Shipping Restrictions:

• Delivery Locations: Currently, our shipping services are limited to addresses within the UK postcodes.
  
  

7. Shipping Costs:

• Free Shipping: All cake orders within the UK qualify for complimentary shipping.
  
  

8. Returns and Exchanges:

• Damaged Orders: In the rare event that your cake arrives damaged or in an unsatisfactory condition, please contact us immediately with photographic evidence, and we will promptly address the issue.
  
  

9. Customer Support:

• Contact Information: For any shipping-related inquiries or assistance, please reach out to our dedicated customer support team via email at support@thecakedaddy.com or by phone at 0161 521 3349.
  
  

10. Policy Updates:

• Updates: This shipping policy is subject to periodic updates. Please check this page regularly for any changes or modifications.